Coronavirus Information

9th July 2021 – Due to UK Government guidance permitting travel to medical appointments, our clinics will run as scheduled. Our Patient Helplines remain open (Monday – Friday, 09:00 – 17:00), however please be aware we are experiencing a high volume of telephone calls at the moment. Please leave a voicemail message or email us (contact details can be found on your appointment letter) and we will get back to you as soon as possible.

As an alternative to a face-to-face appointment, you may have been previously been offered a virtual assessment using our MySkinDoctor app. If you previously declined, then you are welcome to use the app with the code that was initially texted to you. Please visit myskindoctor.co.uk for further details on how to download and use our app. If you require a face-to-face appointment, we will be in contact by telephone or letter to arrange this for you.

Face coverings: The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19th July 2021, everyone accessing or visiting healthcare settings for their dermatology appointment must continue to provide and wear their own face covering (unless they are exempt) and follow social distancing rules. Failure to wear a face covering may result in a patient being turned away from clinic and being asked to reschedule their appointment

West Kent Dermatology is a patient focused service for West Kent’s population. The service provides assessments, diagnoses and treatments of skin conditions at several sites throughout West Kent.

Having several clinic locations around West Kent enables the service to focus on making appointments convenient for patients, whilst they still receive the highest standard of care from the very best Dermatologists.

Our clinics are led by Consultant Dermatologists with expertise in dermatological surgery and skin cancer management. Our Consultants also work alongside several Doctors who have a specialist interest in skin and Nurses who have many years of experience in this field.

The dermatology department is involved in medical student and junior doctor tuition. If you are a doctor and wish to shadow one of our Consultant Dermatologists during their clinics, please contact the Service Manager directly on 01903 703281 or onto arrange this.

We invest a great deal of resources into our whole team, which allows us to offer a one-stop service for skin cancer management in over 80% of patients; this includes performing diagnostic biopsies and treatments on the first visit. Efficient use of our doctors and nurses enable us to keep our waiting list times down – aiming for an average of a six week wait across all locations for routine referrals.

Suspected skin cancer referrals are seen urgently within dedicated clinics and always within a two week time frame. If required, day surgery can also be organised following a consultation at a number of our locations across West Kent. The location of the surgery depends on the complexity of the case and we also take the patient’s personal preference into account.
We appreciate the importance of effective communication and always ensure our patients are well informed. We invite patients to use our Patient Helpline should you have any worries or concerns and we always welcome feedback relating to any aspect of your care.

If the event that you are running late for your dermatology appointment or wish to cancel please call our Patient Helpline on 01732 651 041 or email us at